The Problem with Data Exports in SaaS
You may not realize it, but you could be creating a sub-optimal customer analytics experience. A prime example is the ability to export data from your SaaS product seems like a great option. But here's why it may be hurting your customer experience....
Why it’s time to rethink your customer analytics experience
Data-driven companies are 19x more likely to be profitable. No wonder there’s a shortage of qualified data scientists. Demand is outpacing supply threefold. As a result, many business leaders are taking charge of their own data. Citizen data scientists are rising up, using technology as ammunition to make sense...
Episode 4: Strategies for Tailoring Analytics for Different Personas, KPIs and Use Cases
In this episode of the Data Space podcast Mark de…...
Customer analytics: 4 dated practices to leave behind in 2021
A great customer-facing dashboard makes complex data easy to digest. Meanwhile, a bad dashboard experience makes your customers cringe and leave your application. We’ve identified four practices that lead to bad customer analytics experiences. Let’s leave behind these dated practices in 2021! 1. Generic product dashboards Many products have...
Use cases for customer-facing analytics in IoT
IoT devices generate billions of data points. But unless it’s presented visually and interactively, it won’t bring any added value for your customers. At the ThinkThings Conference, our CEO & Founder Karel Callens talked about the importance of dashboards as a visual language for data. Check out the video...
Episode 3: Unlocking new data – part of a business strategy
In this episode of the Data Space podcast we talk…...
Why humans matter to make data impactful
Data-smart technologies like AI and Machine Learning are on the rise. Especially with huge amounts of data, they are a tremendous help to automatically find insights and patterns in your data. Some would even wonder: do we still need a human or a data scientist to do the job,...
Episode 2: Data Space with Cumul.io – Citizen Developers with Victor Kuppers
In this episode we talk about citizen developers …...
How Feedbackly users take faster action on their customer feedback data with Cumul.io
Read the embedded analytics case study, and learn how Feedbackly offers customer feedback dashboards to their clients using Cumul.io....
Everyone’s an analyst: give users the power to make sense of their own data
You either love it or hate it, but data is here to stay. If it scares you, you can try to ignore it. If it comforts you, you probably want to crunch it. But the fact is: these days, every single action generates data. Just think about a random...